Your AI sales agent, up and running.

Install Dialog on your store, train it on your catalogue, and measure what it sells — with a clear path for every stack and every team.

Find your install path Developer docs

Where does Dialog need to run?

Every install wires two things: your product catalog (data) and the widget on your storefront (frontend). Pick your platform — each guide covers both, or tells you where the other half lives.

Shopify Most common

Best for Shopify merchants, any theme

The app syncs your catalog and embeds the widget — app block, legacy themes, and the headless split.

~10 min · No developer needed Install on Shopify

Prestashop

Best for Prestashop stores

The official module handles catalog sync and the widget in one install from your back office.

~10 min · No developer needed Install on Prestashop

Custom / headless storefront

Best for Custom storefronts & headless Shopify

Catalog via the API, widget via the SDK or the React / Vue packages. Full control over the embed.

Hours to a day · Frontend developer Pick your framework

Google Tag Manager Beta

Best for No platform, no frontend dev

No-code deploy from your GTM container — a last-resort path with real trade-offs to read first.

Last resort · Read the limits Read the trade-offs

Not sure which fits? Find your install path in 30 seconds →

What are you here to do?

Install Dialog Pick your path, then verify the install. Wire tracking Get attribution and dashboard numbers right. Train the assistant Documents, guidelines, answer quality. Match your brand Fonts, colors, CSS hooks, identity. Launch Personal Shopper Guided discovery, configured from your dashboard. Build with the SDK & API React, Vue, vanilla SDK, catalog API.

The questions we hear most

Three topics generate most support emails. Each has a complete answer in the docs.

Top issue My cart doesn’t update after Dialog adds a product The product is in the cart — your UI just doesn’t know yet. The fix differs per install path. GTM What can a GTM install do — and not do? Cart refresh and tracking have hard limits on GTM. Read them before you commit to this path. Headless We’re on headless Shopify — what goes where? The app syncs your catalog; the widget ships with your frontend via the SDK or components.

Stuck? There’s a path for that.

Most issues resolve at step one. When they don’t, two more steps get you a fix in one round-trip.

01 Troubleshoot Four guides cover the issues we see most, by install path. Open the guides
02 Check ownership & prepare See who owns the fix — you, your developer, or us — and what to include. Before you contact support
03 Email support With install path, URL, expected vs actual, and screenshots attached. paul@askdialog.com

A complete report usually gets a fix or a precise answer in the first reply.